Privacy Policy

Last updated: 1st of May 2025

At Wedding Diaries, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you interact with us via our website, email, phone, or through our services.

1. Who We Are

Wedding Diaries provides professional photography and videography services for weddings in the UK and internationally.

Contact Details:

Email: hello@weddingdiaries.co.uk

Website: www.weddingdiaries.co.uk

2. What Information We Collect

We may collect and store the following types of personal data:

Name, email address, and phone number (via contact forms or direct communication)

Wedding date, venue, and event details (to deliver services)

Photos/videos taken at your event (as part of our service)

Payment information (processed securely through trusted payment providers)

IP address, browser type, and device info (via website analytics)

3. How We Use Your Information

We use your data to:

Respond to enquiries

Deliver photography and videography services

Manage bookings and communicate effectively

Share previews or galleries with your consent

Improve our website and customer experience

Meet our legal obligations

4. Legal Basis for Processing

We process your data based on:

Consent – when you opt in to contact us or receive marketing

Contract – to fulfil our service agreement with you

Legal obligation – where required for accounting or compliance

Legitimate interests – to improve our service and portfolio

5. Sharing Your Information

We do not sell your data. We may share limited information with:

Delivery or file hosting partners (e.g., Dropbox, Pixieset)

Payment processors

Professional advisers (e.g., accountants)

Legal authorities, if required by law

6. How Long We Keep Your Data

We retain your data only for as long as necessary:

Client records and galleries: up to 6 years

Enquiries: up to 12 months

Financial/legal records: as required by HMRC

7. Your Rights

You have the right to:

Access your data

Request correction or deletion

Object to or restrict processing

Withdraw consent at any time

Lodge a complaint with the ICO (www.ico.org.uk)

8. Cookies & Analytics

Our website may use cookies and Google Analytics to track basic visitor data. You can disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to external sites (e.g., social media, brochure platforms). We are not responsible for the privacy practices of those sites.

10. Contact Us

To request access, updates, or deletion of your data, contact: